1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, phone number, email address, and physical address
- Service Information: Photos, videos, or descriptions of your property shared for estimates or service planning
- Payment Information: Billing details used for processing payments (Note: We do not store full credit card information)
- Website Data: IP address, browser type, and pages visited (collected through cookies or analytics tools)
2. How We Use Your Information
Your information is used to:
- Provide estimates, consultations, and services
- Communicate with you about appointments, updates, and promotions
- Process payments and issue receipts
- Improve our services and customer experience
- Comply with legal or regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only with:
- Trusted service providers (e.g., payment processors or digital platforms) who assist in running our business
- Legal authorities if required by law, court order, or to protect our rights and property
All third parties are obligated to keep your information secure and confidential.
4. Data Storage and Security
We take appropriate measures to protect your personal data from loss, theft, misuse, or unauthorized access. Information is stored on secure servers or encrypted systems.
5. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Ask for corrections to inaccurate information
- Withdraw consent for communications or data usage
- Request deletion of your personal data, unless required by law to retain it
To exercise any of these rights, please contact us at [insert contact email or number].
6. Cookies and Tracking (Website Visitors)
If you use our website, we may use cookies or similar tracking tools to enhance your experience. These cookies help us understand how visitors interact with the site and allow us to make improvements. You can disable cookies through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on our website with the updated effective date. Continued use of our services after changes are made constitutes your acceptance of the new terms.
